SHIPPING

Free shipping on orders over SGD 65 Total net order: Free shipping for SGD 65 or over. Orders SGD 64.99 or below: SGD 19 shipping fee.

Delivery Information

  1. All packages are shipped out from the Republic of Korea. Delivery time is approximately 3-15 working days, but we cannot guarantee exact delivery times because these estimates may be subject to change based on product shortages and local transportation issues.
  2. All orders are shipped by SF-EXPRESS (or the carrier specified). Once your order is shipped, you will receive an email with tracking information.
  3. If we receive a returned package from the courier due to incorrect address, contact number or any information provided by the customer needing correction, the customer needs to pay the delivery fee again and schedule a redelivery.
  4. Our company will not be responsible for any loss or damage during shipping; the customer shall bear the risk. Please check the goods immediately upon receipt. If there is any error of goods or style, you should reject the package and request return to our company.
  5. If you find the product is damaged or has quality problems after receiving the goods, we apologize and please notify us within 7 days from the date of receipt. We will follow the returns policy for replacement.
  6. If you would like to request a refund for a product, the customer will need to bear the return shipping fee. We will follow the returns policy for replacement.

Duties & Taxes

Total price of your order does not include duties and taxes. Please note customers will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

How to check the duties and taxes?
We recommend checking with your local customs office for more information on import taxes, customs duties, and handling fees. Whether you will be charged duties and taxes depends on your shipping address, since duties and taxes are regulated by destination country. ※ NOTICE ※ - The amount on the invoice for local customs clearance is based on total prices including coupons applied. - Orders placed just before weekends or holidays may be delayed. - There may be shipping restrictions for certain destinations due to international or local issues. - Refusal of your shipment does not cancel any Duty and Tax invoice already issued — you are still accountable for payment of these charges.